Privacy Policy
At Forms Unlimited, we respect your privacy and are committed to protecting your personal data.
1. Important Information
Forms Unlimited is the controller responsible for your personal data. This policy informs you about how we handle your data when using our Slack app.
For questions, contact:
support@formsonslack.com
2. Data We Collect
- Identity Data: Slack user ID and username
- Contact Data: Email address (if provided through Slack)
- Technical Data: IP address, login data, browser information
- Profile Data: Notification preferences
- Usage Data: App usage information
- Content Data: Form content and responses
3. How We Use Your Data
We use your data to:
- Provide and maintain our Slack app
- Notify you about changes
- Allow participation in interactive features
- Provide customer support
- Improve our app
- Monitor usage and address technical issues
4. Disclosures of Your Personal Data
We may share your personal data with:
- Slack Technologies, Inc., for app operation
- Supabase, for database management
- IT and system administration service providers
- Professional advisers (lawyers, bankers, auditors, insurers)
- Regulators and authorities, as required by law
5. International Transfers
We use Supabase, which may store data in the USA. By using our app, you agree to this transfer and processing of your information.
6. Data Security
We implement security measures including:
- Using Supabase, a secure database service
- Implementing encryption for data in transit and at rest
- Regular system updates and patches
- Limited access to personal data
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for. Typically, we keep:
- Account information: For as long as your account is active
- Form responses: For 90 days after form closure or until manually deleted by the form creator
- Usage data: For up to 12 months for analytics purposes
After these periods, your data will be securely deleted or anonymized, unless we are legally required to retain it longer.
8. Your Legal Rights and Data Control
You have the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent
To exercise any of these rights, please contact us at support@formsonslack.com. We will respond to your request within 30 days.
To request deletion of your data, please email us at support@formsonslack.com with the subject line "Data Deletion Request". We will process your request and delete your personal data from our systems within 30 days, unless we are legally required to retain certain information.
9. Third-Party Data
While using our Slack app, certain data may pass through our systems as part of the normal operation of the app. This includes:
- Slack user IDs from slash command payloads
- Channel IDs and names
- Message content when interacting with the app
We do not use this data for any purpose other than to provide the requested functionality of the app. This data is not stored permanently and is only retained temporarily in system logs for debugging purposes, after which it is automatically deleted.
10. Changes to the Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact us:
Email: support@formsonslack.com
We aim to respond to all inquiries within 2 business days.